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DURHAM, N.C., Aug. 15, 2018 (GLOBE NEWSWIRE) -- SolarWinds MSP, a global leader in delivering comprehensive, scalable IT service management solutions to IT solution providers and managed service providers (MSPs), today announced it has been named a leader in the 2018 G2 Crowd® Grid® Report. Reviewers gave either four- or five-star ratings for both SolarWinds® RMM (84%) and SolarWinds Backup (89%).
The G2 Crowd website allows visitors to leave real-time reviews to help companies objectively assess what is best for their business; the platform leverages more than 400,000 independent user reviews, which are read by more than 1.5 million visitors each month. Each year, G2 Crowd publishes its Grid report, ranking software by culling data from multiple online sources to determine market presence, bringing together satisfaction scores from customers, and combining the data to determine market leadership.
In the past 12 months, both SolarWinds RMM and SolarWinds Backup solutions have been enhanced with new features and functionality. This includes SolarWinds RMM integration of the NetPath™ feature, which is designed to help provide deep visibility into critical network paths—regardless of location—to help quickly troubleshoot hot spots across the entire delivery chain. In addition, SolarWinds MSP introduced SolarWinds Backup Documents to support managing the backup and recovery of business documents. This feature is designed to help minimize downtime from natural disasters, hardware failures, accidental deletions, ransomware, and user error.
“We are honored to be named a leader in both the enterprise IT management suites and backup software categories of the G2 Crowd Grip Report—the high praise from our customers underscores our ongoing commitment to develop solutions designed to help them succeed,” said John Pagliuca, senior vice president, SolarWinds MSP. “We love to hear user feedback, and to know that our customers are happy with the products we are providing and that those products continue to meet their expectations.”
Download the full 2018 G2 Crowd Grid Report to learn more.
SolarWinds is a leading provider of powerful and affordable IT infrastructure management software. Our products give organizations worldwide, regardless of type, size, or IT infrastructure complexity, the power to monitor and manage the performance of their IT environments, whether on-premises, in the cloud, or in hybrid models. We continuously engage with all types of technology professionals—IT operations professionals, DevOps professionals, and managed service providers (MSPs)—to understand the challenges they face maintaining high-performing and highly available IT infrastructures. Targeted for MSPs, the SolarWinds MSP product portfolio delivers broad, scalable IT service management solutions that integrate layered security, collective intelligence, and smart automation. Our products are designed to enable MSPs to provide highly effective outsourced IT services for their SMB end customers and more efficiently manage their own businesses. Learn more today at solarwindsmsp.com
The SolarWinds and SolarWinds MSP trademarks are the exclusive property of SolarWinds MSP UK Ltd. or its affiliates and may be registered or pending registration with the U.S. Patent and Trademark Office and in other countries. All other SolarWinds MSP and SolarWinds trademarks, service marks, and logos may be common law marks or are registered or pending registration. All other trademarks mentioned herein are used for identification purposes only and are trademarks (and may be registered trademarks) of their respective companies.
© 2018 SolarWinds MSP UK Ltd. and SolarWinds MSP Canada ULC. All rights reserved.
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